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Troubleshooting

Photo or Video Upload Failed

WebiOSAndroid

Fix Upload Failures

Upload failures are usually caused by a poor network connection or a file that exceeds the size limit. KF.Social compresses media automatically, but very large files may still fail on slow connections.

Steps

  1. Check your internet connection and try again.
  2. Make sure the file is not corrupted by viewing it in your Photos app.
  3. Try uploading a smaller file or reducing the video length.

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App Running Slowly Tips to improve KF.Social performance if the app feels sluggish. Update the app, free memory, and check your internet connection. Web iOS Android Improving Call Quality Steps to improve KF.Social audio and video quality during calls. Switch to Wi-Fi, close other apps, and use headphones to reduce echo. Web iOS Android
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