Troubleshooting
Fix common issues with the app, uploads, sign-in, and call quality
Articles in this topic
App Running Slowly Tips to improve KF.Social performance if the app feels sluggish. Update the app, free memory, and check your internet connection. Web iOS Android Can't Sign In Troubleshoot common KF.Social sign-in problems. Check your email, Apple ID, internet connection, and resolve account locks. Web iOS Android Improving Call Quality Steps to improve KF.Social audio and video quality during calls. Switch to Wi-Fi, close other apps, and use headphones to reduce echo. Web iOS Android Messages Not Sending What to check when a KF.Social message will not send. Check your connection, retry the message, and make sure the app is up to date. Web iOS Android Photo or Video Upload Failed What to do when a KF.Social photo or video fails to upload. Check your connection, verify the file, and try reducing the file size. Web iOS Android Tips for a Better Profile Simple ways to make your KF.Social profile stand out. Use a clear photo, write an interesting bio, and fill in all fields for 100% completeness. Web iOS Android
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Account Security Manage sign-in methods, biometric authentication, and app lock settings Profile and Privacy Edit your profile, manage privacy settings, and control your visibility Notifications Customise push notifications, badges, and troubleshoot missing alerts Appearance and Preferences Switch themes, toggle haptics, and set content language preferences Data and Account Export your data, delete your account, and understand data retention Verification Learn about the verified badge and how to apply for verification Premium Subscribe to KF.Social Premium, manage your subscription, and use Super Waves
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